Most ecommerce brands collect reviews from fewer than 1% of customers.
GetReviews.ai helps brands increase review rates to 3–5%+ through post-purchase surveys, QR code review funnels, customer feedback collection, and Amazon Request a Review automation.
Amazon review software is a category of tools that help ecommerce brands collect more authentic customer reviews on Amazon by managing post-purchase customer engagement at scale. Compliant Amazon review software — like GetReviews — focuses on QR code insert campaigns, post-purchase surveys, customer support routing, and Request a Review automation, without using review gating, conditional incentives, or selective routing.
GetReviews creates branded post-purchase experiences that customers access through QR codes, package inserts, thank-you cards, landing pages, or direct links. Customers can share feedback, contact support, access product information, and optionally continue to a marketplace review page.
Each post-purchase experience can be customized to fit your brand and your product. You decide what customers see, where they go after providing feedback, and what optional resources you make available — from warranties and registration to discounts and educational content. Because the same flow handles support routing and review encouragement, customers always have access to the same options regardless of how they feel about your product.
Amazon reviews help improve customer trust, product credibility, conversion rates, and long-term marketplace performance. Most happy customers never leave reviews simply because the process is inconvenient or poorly timed. GetReviews helps brands create better post-purchase experiences that encourage more authentic customer feedback.
Review volume and recency are two of the strongest signals Amazon uses to evaluate a product's relevance and ranking. Listings with more recent, authentic reviews tend to convert better in search results and ad placements. By reducing friction at the moment customers are most engaged — right after delivery — GetReviews helps brands close the gap between satisfied customers and reviewed customers.
QR code review flows reduce friction by making it easier for customers to access a post-purchase experience immediately after opening their package. One scan can bring customers directly to a branded landing page where they can share feedback, access support resources, or continue to a marketplace review page.
QR codes also work well for businesses that ship physical products but communicate primarily online. Customers can scan a code from a printed insert and arrive on a mobile-optimized landing page in seconds, without needing to remember a URL or open an email. For Amazon sellers in particular, QR codes are an effective way to reach customers who never receive Amazon's automated review request — or who simply ignore email. Learn more about QR code review software or how to design compliant Amazon insert cards.
GetReviews.ai includes Amazon Request a Review automation in addition to QR code review funnels and post-purchase customer engagement tools.
Automatically trigger Amazon’s official Request a Review message for qualifying orders within Amazon’s allowed 5–30 day window. Amazon sends the message directly through its own system, helping you reduce manual work while keeping your review request process compliance-focused. Read more on the Amazon Request a Review automation page.
GetReviews is designed around compliant review collection practices. The platform does not support review gating, selective review routing, fake reviews, or rewards that are conditional on leaving a review. Customers should have access to the same review and support options regardless of sentiment or rating.
Compliance is built into the product itself. Survey flows present consistent options to every customer. Offers, warranties, and bonuses are never gated behind a review submission. Brands using GetReviews can grow their review volume while staying aligned with Amazon's Community Guidelines and similar marketplace policies, reducing the risk of account warnings, listing takedowns, or suspensions. For a deeper look at how we approach compliance, see our Amazon review compliance guide.
When customers experience an issue, GetReviews gives businesses a simple way to guide customers toward support resources before frustration becomes a negative public review. This improves customer experience while still keeping review options available.
Support routing is not a substitute for review options — it sits alongside them. A customer who has a problem can choose to contact support, leave a public review, or both. The goal is to give customers the right resources to resolve issues quickly, which often results in better reviews over time and stronger customer relationships.
The most important moment in the customer journey is not the click that closes the sale — it is the moment customers receive your product. That is when impressions are strongest, when feedback is freshest, and when customers are most likely to take an action that benefits both them and your brand. GetReviews is designed entirely around that window. Whether you are running a small DTC brand or managing dozens of SKUs across multiple marketplaces, the platform provides a consistent way to engage customers, collect feedback, and grow authentic review volume after delivery.
GetReviews connects to the tools brands already use — email service providers like Klaviyo and Mailchimp, fulfillment platforms like ShipBob and ShipHero, automation tools like Zapier, and analytics destinations. Customer feedback collected through post-purchase flows can flow back into the systems your team already relies on, keeping CRM records, marketing segmentation, and customer support workflows in sync. Rather than replacing your stack, GetReviews extends it with a dedicated layer for post-purchase engagement and authentic review collection. See our integrations directory for the full list of supported partners.
GetReviews is built for ecommerce brands that take customer experience seriously. The platform is a strong fit for:
If your business depends on authentic customer feedback and marketplace performance, GetReviews provides the post-purchase tooling to close the loop between delivery and engagement.
Collecting more reviews is only valuable if you're doing it the right way. Amazon's policies and FTC regulations continue to evolve, making compliance more important than ever.
Learn how to stay compliant with our complete guide to Amazon review rules and best practices: Amazon Review Compliance, Amazon Review Automation, and Amazon Request a Review Software.
Many sellers come to GetReviews.ai after using legacy Amazon review tools that focus only on review requests. GetReviews.ai combines Amazon Request a Review automation, QR code review funnels, post-purchase surveys, and customer support routing in a single platform. See how we compare: GetReviews vs FeedbackFive.
Want to go deeper? See our Amazon review compliance guide, explore QR code review software for ecommerce brands, or learn how to design effective Amazon insert cards. For step-by-step setup instructions, the Getting Started hub walks through marketplaces, products, post-purchase surveys, and optional offers. To see flexible plans, visit Pricing or book a demo with our team.
GetReviews is designed around compliant review collection, including no review gating, no selective review routing, and no rewards that are conditional on leaving a review. Brands are responsible for ensuring their specific campaigns and messaging comply with Amazon's Community Guidelines, but GetReviews provides the tooling and defaults that align with current best practices.
Yes. QR codes reduce friction and make it easier for customers to access a post-purchase review or feedback experience at the right moment. Scanning a code on packaging is faster than searching for a product page, which means more customers actually complete the post-purchase flow.
No. Customers should never be required to leave a review in order to access offers, bonuses, warranties, giveaways, or other benefits. On GetReviews, all offers and resources are presented unconditionally — customers can choose whether or not to leave a review, and that choice has no effect on what else they can access.
GetReviews supports Amazon as well as Walmart, Shopify, TikTok Shop, Etsy, Google Reviews, Trustpilot, Facebook Reviews, and eBay. The same post-purchase flow can route customers to whichever review destination fits the brand's stack.
By reaching customers in the post-purchase window through QR-driven packaging engagement, mobile review flows, and Amazon Request a Review automation, GetReviews captures customers at the moment they are most engaged. Typical customers see review rates increase from under 1% to 3–5%+ after switching to GetReviews — a 4–6x improvement over email-only tools.
Amazon Review Compliance Guide
What Amazon and the FTC require from compliant review collection flows.
FTC Review Rules
Federal rules on review endorsements and disclosure requirements.
Review Gating Explained
Why selective review routing is against Amazon and FTC rules.
Amazon Request a Review Guide
How to use Amazon's official review request button compliantly.
Customer Success Stories
Real results from brands that grew review velocity with GetReviews.
QR Code Compliance for Amazon
How to use QR codes on inserts without violating Amazon policies.
Pricing
Plans for brands of every size — starting at $29/month.
Book a Demo
Walk through the review collection platform with the GetReviews team.
Amazon Request a Review Software
Automate Request a Review across every eligible order at scale.
GetReviews vs FeedbackFive
See how GetReviews compares to FeedbackFive for Amazon sellers.
What is Amazon Request a Review?
Amazon Request a Review is an official Amazon feature that lets sellers send a standardized review request to buyers. The message is created and sent by Amazon — sellers cannot customize the content.
Is Amazon Request a Review compliant?
Yes. Amazon Request a Review is Amazon's own official mechanism — fully compliant with Amazon review policies and FTC guidelines when used correctly.
Can Amazon sellers offer incentives for reviews?
No. Offering any compensation in exchange for a review is prohibited by Amazon and the FTC. Incentives must never be conditioned on leaving a review.
What is review gating?
Review gating is the practice of only asking happy customers for public reviews while redirecting unhappy customers elsewhere. It is prohibited by both Amazon and the FTC.
How many reviews can I expect?
Most brands collect reviews from under 1% of customers. GetReviews.ai customers typically increase that to 3–5%+ — seeing 4–6x more reviews after implementation.
How does GetReviews.ai help increase reviews?
GetReviews.ai combines Amazon Request a Review automation, QR code review funnels, and post-purchase survey flows to create multiple compliant touchpoints that convert customers into reviewers at a much higher rate.
What makes GetReviews.ai different from FeedbackFive?
FeedbackFive focuses primarily on email-based review automation. GetReviews.ai adds QR code review funnels, post-purchase surveys, customer support routing, and Amazon Request a Review automation — more channels, more results. See the FeedbackFive comparison.
Does GetReviews.ai work with Shopify?
Yes. GetReviews.ai integrates with Shopify, Amazon Seller Central, and other ecommerce platforms. Post-purchase flows can be triggered from Shopify orders as well as Amazon orders.
Compliant post-purchase flows, purpose-built for ecommerce brands.