Compliance · Compliant Funnel Examples

Examples of Compliant Review Funnels

A compliant post-purchase funnel gives every customer the same access to leave a review, contact support, and engage with the brand.

Below is a simple example of what that flow looks like in practice.

Diagram of a compliant review funnel: customer receives package, scans QR code, sees both support and public review options, and can access any offer regardless of review submission.
A compliant funnel offers every customer the same access to support and public reviews.

Example Funnel

Customer receives package → scans QR code → views support and feedback options → can contact support or leave an honest review → any offer remains available regardless of review submission.

Why This Structure Matters

This type of flow focuses on:

  • customer experience
  • transparency
  • support accessibility
  • honest feedback

Rather than filtering customers. See the opposite pattern on the risky funnel examples page.

Frequently Asked Questions

Can I still route unhappy customers to support?

Yes. Offering support is fine — and helpful. The concern arises only when the public review option is hidden from unhappy customers while remaining visible to happy ones.

Related Compliance Resources

How GetReviews Helps

GetReviews.ai is built around compliant review collection — no review gating, no conditional incentives, no selective routing. Every survey flow presents consistent options to all customers. Learn more about our Amazon review collection platform, our Compliance Center, or book a demo to see how it works.

Disclaimer: This page is for informational purposes only and does not constitute legal advice. Amazon and FTC rules may change, and brands should review current marketplace policies and consult legal counsel when needed.

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